Some questions and answers about buying my prints.
How long is delivery?
I use local printers which will generally take up to three business days from order. Once I have received and personally checked the print I will get it in the post to you within 2 business days. All prints are delivered via standard Australia Post.
Do you offer a warranty?
I offer a 90 day – no questions asked – money back guarantee. I want you to be as happy with the print as I was creating the image. I realise that sometimes it can take a little while between receiving the print and getting it up on a wall and maybe once its there you don’t like it as much. Providing the print is returned in original condition I will refund your money within five days of receiving the print.
Note: While I will refund your purchase price for the print, I cannot reimburse you for framing or any other ancillary costs you have incurred.
What photo paper do you use?
Prints are done on either Canon or Epson premium photo papers. If you have different paper requirements please use the contact form to discuss.
What framing considerations are there?
Standard and non standard frames
I offer prints in a number of ratios.
- Anything in a standard size, such as 8×12″, 20×30″ etc, is noted on the product page and you should be able to find an off the shelf frame anywhere that sells frames
- Anything in a panorama such as 12×36″ will require a custom frame to be made for it and is made clear on each product page
Custom frames can get expensive so I highly recommend you get a quote for a frame before purchasing the print, particularly if you are looking at any of my prints that exceed 1m in width
Matte or no matte?
I personally recommend all my prints are framed with a matte, that is a nice border around the print followed by the frame itself. Prints without a matte that are flush with the frame don’t have, in my opinion, room to breathe, to have a nice bit of area around the print.
Do you sell just the digital files?
Digital files are available for a cost of $250 each. These are sold on the strict condition they are for personal use only, not to be resold or used in a commercial capacity. If you would like a digital file please contact me to discuss the requirements.